THERESE SHELLABARGER
12312 Sherman Way, Apt. 142
North Hollywood, CA 91605
Fax: 818-701-9801
E-mail: tlshell@concentric.net
http://www.concentric.net/~tlshell/

OBJECTIVE:Information Resource Specialist. Experienced writer seeks position utilizing research and referral skills. Will also consider general office or clerical positions in places where desired objective may be found.

SKILLS:
Computer/Internet Literate
Knowledgeable using Macintosh/Windows systems
Skilled with MS Office/Corel Wordperfect
Typing speed tested at 60 wpm corrected

EXPERIENCE:
Director of Communications - January 15, 1998 - January 21, 2002
EF Training Center, North Hollywood, CA

* Managing Editor of Deaf USA publication, Staff Writer. Deaf USA is a bimonthly publication for the Deaf Community in the U.S.
* Using telephone and e-mail interviews, the Internet, and library resources, researched, wrote and edited articles for Deaf USA: profiles on businesses, government/nonprofit entities, state-by-state Deaf community column, Deaf community leadership, and technical innovations. Summarized national and international Deaf news stories, editorialized, and maintained calendar of events; collected photos needed for all articles.
* Performed layout using Quark XPress 3.32, including scanning/preparing photos and graphics with Photoshop 5.x (Mac/PC)
* Assisted EFTC's Marketing and Accounting staff preparing the annual Deaf Expo(tm) trade show in November.
* Answered outside inquiries on where to find particular resources in the Deaf community.

Marketing Assistant/Website Manager - August 16, 1997 - December 24, 1997
Mike Suding Computer Services, Santa Barbara, CA

* Primarily responsible for developing company web page - coding, graphics, and database
* Database management - Windows applications including Access 2.0, Act, and Excel
* Assistant to Marketing Manager

Assistant Webmaster - March to April 1997
Warp 9 Technologies LLC

* Created company web page
* Incorporated information from other staff members
* Assisted with other web-related tasks as needed

Webmaster Intern - Summer 1996
Kresge Hearing Research Institute, Ann Arbor, MI

* Worked as part of a team of summer interns to improve and update KHRI home page
* Planned layout and consulted with KHRI scientists about content
* Converted text to HTML format and debugged final result for targeted browsers

Web Editor - Summer 1995
Science Depts. - Gallaudet University, Washington, DC

* Set up and wrote HTML web pages for Gallaudet University Physics & Biology Departments, including coding, proofreading, and debugging
* Researched the Internet for information sources related to particular academic disciplines and added many new links to pages
* Scanned graphics and converted to correct format for Web pages

Administrative Technical Assistant - Sept. 1993 to May 1996
Gallaudet University English Tutorial Center, Washington, DC

* Involved in troubleshooting and resolving software and hardware problems (PC and VAX); installed and tested educational software.
* Assisted users with Windows 3.10, WordPerfect 5.1, Kermit, & VAX
* Compiled performance statistics and prepared official reports
* Processed time cards for bimonthly department payroll
* Performed minor administrative duties as needed in place of Coordinator including conflict resolution.

Typist/Proofreader - June 1994 to April 1996
Metropolitan Assn. of the Deaf, Silver Spring, MD

* Used WordPerfect 5.1 to edit copy for DeeCee Eyes Newsletter
* Assisted in proofreading final drafts before publishing

Research Associate - Dec. 1990 to Aug. 1992
Eye Festival Communications, North Hollywood, CA

* Researched and wrote articles and feature stories for monthly issues of Deaf USA newspaper
* Using MS Word for DOS, typed articles and feature stories written by other writers; edited and proofread as needed; converted files to RTF for uploading to Macintosh on Appletalk Network.

Customer Service Representative - May to Aug. 1990
DAK Industries, Inc., Canoga Park, CA

* Input and retrieved customer information on PC network. Took catalog orders, resolved customer difficulties
* Returned calls from deaf customers on company TTY line

Education:

Attended classes in Webmaster Design at UCSB Extension, Santa Barbara, CA (1996-97)

Studied for Certificate in Computer Engineering Tech. (1993-96) GALLAUDET UNIVERSITY, Washington, D.C.

B.A. in Deaf Studies w/ Jewish Studies Minor, May 1992 CALIFORNIA STATE UNIVERSITY AT NORTHRIDGE, Northridge, CA GPA: 3.0

References Available Upon Request